Help > Updates Doesn't upgrade major version to 2014, only applies minor version updates

Report · Oct 03, 2014

I have Adobe Creative Cloud for OS X deployed to many machines using CCP and Casper and I have now set up AUSST.

On one test machine, I opened one CC application and went to Help > Updates and installed all available updates. It appears to only install minor version number updates, not Major version number upgrades, so my machine is not on CC 2014.

Is this expected behaviour? Should I now be on 2014, or do I need to build a new package using CCP for 2014?

If I need to build a new package, what do I do regarding the existing installations? DO i need to remove all those components first?

Thanks,

Alan.

Report · Oct 03, 2014

Alan,

This, like it or not, is the world of CC 2014. They are new versions -- upgrades rather than updates. The pre-CC 2014 versions can be installed alongside the new versions without a problem. They will need to be uninstalled individually if you don't want them lying around. And sadly, unlike the CS suites, there is no single uninstaller that will remove all the unwanted CC applications. They need to be removed one-by-one.

We should let one of the Adobe moderators vet this response, but this is my understanding and experience.

Ric