Hide apps panel / hide updates does not work (using Packages)

[MatthijsH]

Hi there,

I'm a workspace administrator and recently I have updated the machines for my colleagues with the latest products of the Adobe CC 2019 Suite. I created a package using the Adobe Admin Console including these settings:

• Hide apps panel
• Do not allow non-admin to update and install apps

• Disable Remote Update Manager

My hope and goal was to make sure users are not hindered with updates and no updates are installed automatically. Users don't have admin-rights so they can't/shouldn't install updates.

But after downloading and installing the package on Windows 10 my users still get the "Update Available" screen as soon as they logon to the Adobe Create Cloud app.

What can I do to completely disable all update mechanisms (automatically and manually) so that users can work without being bothered by the update-messages and I'm in control when it comes to updates ?

[Abambo]

Discussion successfully moved from Adobe Creative Cloud to Enterprise & Teams

[AnkitTech101]

I am assuming the update your users are prompted to install are for the Creative Cloud desktop app itself and not for the component apps. Disabling updates only does so for the CC Apps but not for the Creative Cloud desktop application itself. Creative Cloud desktop application updates are mandatory and there's no way to suppress them.

[MatthijsH]

Thank you for the reply; this explains my issue..

Unfortunately this doesn't help me; I'm an admin in an enterprise where we deliver the Creative Suite using a stateless VDI-environment, so users don't have the possibility to perform the update. Does that mean that Adobe does not support stateless environments (which is pretty common in enterprises) anymore ?