I am a web design teacher and due to covid our IT department was able to get us the home accounts for COVID19. I logged in to do this and unfortuanelty it prompts me with a 7 day free trial then to buy and not a free verison so how do I get the free trial on my account. Help!
"In some cases, users may see Try or Buy options on a few pages on the Adobe website. Users can ignore these options as they don't need to purchase any product or provide any payment information to use the apps.
Users can launch the installed apps directly. For example, using the Windows Start menu or the macOS Launcher." Source: https://helpx.adobe.com/enterprise/kb/covid-19-education-labs.html#FrequentlyAskedQuestions
This means you can download the apps and sign in with your school email id and you should be good to go.
Let us know if you see any trial messages even after launching the CC apps.
It will not let me download or install Photoshop or Illustrator which is
what I need, all it says is Try or Buy
I pushed try on Photoshop again to download it back on my Mac and opened it and it still says--- try 5 days left. Help please!
Hey, I have reviewed your school's details and it has been provisioned successfully, this seems like a technical issue at your end.
Please try the steps shared in the following help document and see if that helps: https://helpx.adobe.com/in/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html (try the steps under solution 2 and 4)
Let us know if this helps.
Yes, I have checked and the Brighton Area Schools have been provisioned successfully.
If you are unable to activate your apps even after trying the steps shared above then please contact your admin and ask them to check if your email id was added to the Admin console.
Hello, I am having this same issue. I cannot figure out how to convert my trial to a school/educatory account. I have read through the steps you shared but they do not seem to be helpful in this instance. Please advise....