How do I delete a pending request by user?

[bgunn64]

Hello...
So, recently, a user at our company submitted a "request" for a product (Illustrator). I, as account admin, went in and sent them an invite and product was installed.
However, through some fluke, I am still getting daily "requests" in my email. I went to the site in the Adobe Console where those requests are held, but there is no way to delete or shut them off.

The only way I see is if I send a "Decline" notice, then repeat the process or just skip the process if possible.
Has anyone else had this issue?

Thanks, BGunn

[iCharles · Accepted solution]

Hi @bgunn64 ,

You can approve or deny the request or cancel out of the review window to come back at a later time. For more information about managing requests, please go through the following helpx document.

Hope this helps!

Charles