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How do i know if a licence is used by the assigned user?

New Here ,
Jul 01, 2021 Jul 01, 2021

I have assigned all my licences, but i think, some users havent log for a long time.

How can i be sure?

TOPICS
Admin console , Licensing , Manage account , Users and groups
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Community Expert ,
Jul 01, 2021 Jul 01, 2021
LATEST

Hi,

 

Thank you for posting your query.

 

I have checked your concern is regarding trying to identify which users are using their Creative Cloud Subscriptions actively and who are not using the products.

 

Unfortunately, this access is not yet available in the Admin console as yet, however you may always contact Adobe Support Team as they can share the Sign in/ sign out logs for those users from the apps. 

 

 Please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

Thanks,

Deepjyoti.

 

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