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I need to deactivate some of our licesnes to install on new machines, some are in use, some are on machines thatr we no longer have. I need to figure out which ones are in use and can't find this on the computer or the ADBOBE self-help site.
THANKS!
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I have no experience with this but heard it thru this forum...
If it's a Windows machine then try running Belarc Advisor
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Thank you, I will try this.
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Moved to Enterprise Deployment (Acrobat and Reader)
Do you have a volume license? Are you using a license server. It you are more than a couple of users, the volume license is not only cheaper but is easier to maintain in situations like this.
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We bought a 6 license disc. All 6 are used so I can't install on my new computer. I know that there are 2 being used with the other 4 on computers we no longer have. I can't believe how little help Adobe is though. It said to use the chat and the chat person said we couldn't use it without a service contract.
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Did you buy through an Adobe reseller? They might be able to help.
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