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How to change use name after their account is created?

New Here ,
Aug 13, 2021 Aug 13, 2021

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Is there a way to change the user name after their account has been created? i dont see the options to do that under their user profile.

 

I see the options to edit products, user groups, and admin rights. but i cant figure out how to change their name (or email). Their is no edit oiptions for user details.

 

if anyone can help me thank you

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Community Expert ,
Aug 13, 2021 Aug 13, 2021

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It sounds like you're the admin for a teams or enterprise subscription. Let's try you in the Enterprise & Teams forum, where people familiar with the Admin console should be able to answer your questions.

 

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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New Here ,
Aug 13, 2021 Aug 13, 2021

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thank you

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Adobe Employee ,
Aug 16, 2021 Aug 16, 2021

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You change the users first name and last name from the users' profile screen.

VikrantRai_0-1629138722504.png

That said, sometimes this option may not be available. And depends on several factors, such as type of user, owned domain, trusted domain, user management mechanism etc. See https://helpx.adobe.com/enterprise/using/manage-users-individually.html

 

If this doesn't work, can you let us know the your account type (Teams vs Enterprise) users identity type, and how are you managing users etc.

 

 

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New Here ,
Sep 24, 2021 Sep 24, 2021

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I am having the same issue, but the three dots no longer exist ????

 

default7onfjmo0q59l_0-1632511537093.png

 

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LEGEND ,
Sep 25, 2021 Sep 25, 2021

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If this doesn't work, can you let us know the your account type (Teams vs Enterprise) users identity type, and how are you managing users etc.

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New Here ,
Sep 28, 2021 Sep 28, 2021

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We are using Enterprise accounts. The user Identiy tyoes are Business and we manage them in the admin console online.  

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