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We've recently bought Adobe Acrobat Pro 11 and I've been trying to deploy it on our desktop computers. The first tool I used was the Adobe Customization Wizard. I used the wizard and created an package and input the serial and deployed it only to find out that all users saying that only the trial version of Adobe installed. I quickly logged onto one of the workstations and noticed that I had to input the serial number on all of the workstations, so I quickly ran a silent uninstalled command of Adobe Acrobat Pro on all of the workstations. I contacted Adobe Support and was told to use the Creative Cloud Packager to create the package. I downloaded the tool and I created a package to deploy. It created a folder named "AcrobatPro11" on my computer, in it there are two other folders "Build" and "Exceptions" and then another file "AcrobatPro11.ccp". At this point I don't see any other files that I can deploy for install of Acrobat except for the 2 files that are inside the "Build" folder which are named "AcrobatPro11.msi" and "setup.exe". I've tried to deploy both files and neither file installs Acrobat. I must be doing something wrong. Can someone help me, how can I create my package for deployment?
Thanks
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Case #1 - Adobe Customization Wizard XI
How are you running your command line for the MSI file to install?
Case #2 - Creative Cloud Packager
Use one of the two documents to install.
A. http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html
B. http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html
For both cases, did you collect an installation log??
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Hope that gets you on the right track.
Ben
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