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How to Remove a Product?

New Here ,
Jul 24, 2021 Jul 24, 2021

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I am trying to adjust my Teams products according to my changing business needs.  I can see where I can add a product, but not where I can remove a product.  Can someone please help?

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Admin console , How to , Licensing , Teams

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Community Expert ,
Jul 26, 2021 Jul 26, 2021

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Hi,

 

Thank you for posting your query here.

 

For Cancelling licenses from your existing subscriptions, you need to contact Adobe Support Team. 

 

You may contact Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Hope this helps. 

 

Thank you.

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Community Expert ,
Jul 27, 2021 Jul 27, 2021

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You should contact support via the admin console. Or, if your licences are acquired via a vendor (as is with my case) you can also contact the vendor who will make the necessary modifications. 

ABAMBO | Hard- and Software Engineer | Photographer

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