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How to resend activation/account setup email

New Here ,
Sep 15, 2020 Sep 15, 2020

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If a new user did not receive an email to setup their Acrobat Pro DC subscription account, can we re-send it to them? I don't see that as an option. Or is there a link they can go to and set it up without the email?

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Acrobat , Admin console , Licensing , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Sep 16, 2020 Sep 16, 2020

Hi Steven, 

 

You can simply ask your user to sign-in with an account that has the email address that was added in the Admin console and begin using their apps and services.

teams-add-user-email.png

 

For more details on how to add users to your team, see https://helpx.adobe.com/enterprise/using/assign-seats-teams.html

 

Let us know if this helps. 

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Adobe Employee ,
Sep 16, 2020 Sep 16, 2020

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Hi Steven, 

 

You can simply ask your user to sign-in with an account that has the email address that was added in the Admin console and begin using their apps and services.

teams-add-user-email.png

 

For more details on how to add users to your team, see https://helpx.adobe.com/enterprise/using/assign-seats-teams.html

 

Let us know if this helps. 

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New Here ,
Sep 23, 2020 Sep 23, 2020

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Thank you

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New Here ,
Sep 18, 2020 Sep 18, 2020

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Hanaa A. Elsamadony
Head Research
Poultry Dep.
Animal Health Research Institute,Dokki
Egypt

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