• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How to update our users' email addresses using our new company email domain

New Here ,
May 04, 2023 May 04, 2023

Copy link to clipboard

Copied

Hi!

 

Our company is currently in the process of transitioning our domain from old-domain.com to new-domain.com. I’d like to ask what would be the next steps in order to update the new-domain.com in our Adobe organization subscription. After the transition, we will be removing the old-domain.com permanently.

Views

388

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 06, 2023 May 06, 2023

Hi @Francis29739934v6jv 

 

If you are an enterprise customer, you can add your new domain to the admin console in the exiting directory by following the KB below

 

https://helpx.adobe.com/sk/enterprise/using/add-domains-directories.html

 

Once the domain has been added to the directory, you can use a CSV operation to update the email details

Votes

Translate

Translate
Community Expert ,
May 04, 2023 May 04, 2023

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 06, 2023 May 06, 2023

Copy link to clipboard

Copied

LATEST

Hi @Francis29739934v6jv 

 

If you are an enterprise customer, you can add your new domain to the admin console in the exiting directory by following the KB below

 

https://helpx.adobe.com/sk/enterprise/using/add-domains-directories.html

 

Once the domain has been added to the directory, you can use a CSV operation to update the email details

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines