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My password is asked, but then says its incorrect. Even when i reset the password. I am not able to download my apps. I have a MacBook Pro. What should I do?
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Hi Mackenzie,
Do you see this message: "Creative Cloud Installer wants to make changes enter your password to allow this operation" where you are prompted to enter the password?
This is a computer-generated message and it needs your Mac password to allow the installation, hence, please try entering your computer/mac password here to start the installation.
Let us know if this helps.
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