I am unable to cancel my organizations Creative Cloud for Enterprise membership

[Brad6C14]

I manage my enterprise adobe licensing. 

I have mulitple full adobe creative suites and other adobe products installed around the organisation. 

I clicked add user which added 3 additional adobe acrobat accounts, with no way to delete. I spoke to live chat who said speak to my re-seller. They said they cannot delete. 
So nor I, my reseller or live chat can cancel it.
Can anyone help please??

[radzmar]

Sorry, this is a user forum not the Adobe support. We don't have any impact on your licencing. 

You should be authorized to contact the support by phone, maybe they can help you. 
https://helpx.adobe.com/contact/what-contact-options.html

[Brad6C14]

Do Adobe staff not read these forums? Not much help in live chat and the phone support seem to struggle with English.