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I bought the creative cloud students package few days ago , but am only allowed to download trialversions. How come? Order number:AD005001981EDAU

benjamincannotconnect
New Here ,
Mar 20, 2016 Mar 20, 2016

I bought the creative cloud students package few days ago , but am only allowed to download trialversions. How come? Order number:AD005001981EDAU

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alisterblack Adobe Employee
Adobe Employee ,
Mar 21, 2016 Mar 21, 2016
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Make sure you are using the correct Adobe ID. Try signing out and signing back to the Creative Cloud Desktop App.

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