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I can not login with my school ID

New Here ,
Sep 18, 2020 Sep 18, 2020

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I am trying to access the creative cloud app plan which my college provided for us, but when I login it says I do not have acess to my enterprise ID. I am using the correct school login so I do not understand the issue.

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Enterprise , How to , Licensing , Manage account , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Sep 21, 2020 Sep 21, 2020

Hello Wendy,

Kindly confirm when and what exactly the error you are getting. Also, check if you are able to sign in to the adobe.com site as an enterprise/federated ID.

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Adobe Employee ,
Sep 21, 2020 Sep 21, 2020

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Hello Wendy,

Kindly confirm when and what exactly the error you are getting. Also, check if you are able to sign in to the adobe.com site as an enterprise/federated ID.

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New Here ,
Aug 15, 2022 Aug 15, 2022

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I have the same issue i can nit log in with the enterprise, it goes directly to personal account even i have inputed the email provided by our school. Thank you

 

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