• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I can't download fonts with my Enterprise Plan!

New Here ,
Aug 15, 2022 Aug 15, 2022

Copy link to clipboard

Copied

I login to the Adobe website with my account that is linked to our Enterprise Plan. One page says you don't have a plan and are a free user - the next page says you have an Enterprise user!? 

I just want to reinstall a font in Photoshop and it won't let me. 

There's no phone number or email to contact... because you don't recognise my Enterprise plan!

2022-08-15 17_44_31-Adobe Account and 14 more pages - Work - Microsoft​ Edge (2).jpg

Views

98

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 15, 2022 Aug 15, 2022

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 15, 2022 Aug 15, 2022

Copy link to clipboard

Copied

<moved from acct, payment & plan>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 15, 2022 Aug 15, 2022

Copy link to clipboard

Copied

LATEST

You can be an enterprise user with or without a plan. Your enterprise administrator pays for plans, and can give them to you, or take them away. Without a plan, you cannot use most Adobe fonts. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines