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I can't remove organizations profiles

New Here ,
Mar 09, 2023 Mar 09, 2023

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hi, I'm trying to leave the organizations linked to my profile but it is not possible to do so.
I'm following the official guide, but unfortunately, I don't know why, there is no CTA, no button, to leave the organization in my profile.
How can I do?
https://helpx.adobe.com/enterprise/using/leave-organization.html

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correct answers 1 Correct answer

Community Expert , Mar 09, 2023 Mar 09, 2023

That means your account is not tied to organizations.

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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contact the plan administrator.

 

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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Hi @valerioc42249896

what happens when you go to https://account.adobe.com/profile and sign in - then navigate to Account and Security > Accounts. Scroll down to Account Information and Access. All organizations associated with your account are listed. 

 

Do you see the organizations listed?

 

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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If you see the orgs listed but cannot remove yourself - that means you have Administrator access on those accounts and need to have them remove you from the admin list.

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New Here ,
Mar 09, 2023 Mar 09, 2023

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I can't see the organizations listed, how can I do?

 

valerioc42249896_0-1678378140538.png

 

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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That means your account is not tied to organizations.

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