I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

[IslandSchool]

I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

[sarika02]

Hi islandschool,

Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html

Regards,

Sarika

[IslandSchool]

Dear Sarika

Our school purchase the CS6 Volume Licensing. Some student are work in their laptop but some got this error message. I try to reinstall and type again the serial number again. It is still not working and get the same error message. So you still have any suggestion ?

Thanks

Ivan