I have 5 Creative Cloud Licences and an employee has left and they want to transfer it. As the person has left we cant get into his account to dis activate. Any Ideas?

[randomfluky]

I have 5 Creative Cloud Licences and an employee has left and they want to transfer it. As the person has left we cant get into his account to dis activate. Any Ideas?

[Atul_Saini]

If it is a complete Creative Cloud for Individual, owner has to cancel that subscription and you can purchase a new one with a new account. If it is Creative Cloud for teams, you may switch users‌ in your team.

In order to cancel the order please Contact Customer Care

You may use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

For more info on cancellation: Cancel your Creative Cloud membership

[Pattie-F]

Moved  discussion to Deployment for Creative Cloud Team, Enterprise, & CS