I have a machine based subscription from my organization. Can't use Generative AI.

[sulaiman_0088]

I downloaded the creative cloud package from my organization, and when I try to use Gen AI in Photoshop, it says I violated the terms, and my access has been removed.  It was working before though.  

Any ideas?

[Kevin Stohlmeyer · Accepted solution]

Hi @ contact your Admin - they have to allow access to this through the Adobe Admin console.

[kglad]

https://helpx.adobe.com/enterprise/kb/contact-administrator.html