I have a serial for Adobe Acrobat Pro DC 2017 - What on Earth is that ? I thought its either DC (Continuous) or 2017 (Classic)

[aeroncadin]

Or company has an ETLA License that we've normally used.

But over the past few months our Purchasing department has been getting us Serials that are for "Adobe Acrobat Pro DC 2017"  -  If I try the key on the DC Enterprise installer, it fails and tells me the Serial is for a Classic Build.

If I download what I'm pretty certain is the Classic 2017 build - It works......So is this or is this not DC ?

Document Cloud Product Tracks — Enterprise Administration Guide   This document explains what the expected EXE's are for DC And Classic. The Serial which our purchasing department is certain is for DC, only works on the Classic.

How would our purchasing department go about just allowing more users to use the ETLA License ?  (We have an installer set up in SCCM and normally just deploy that way...but if a different serial ,for a diffferent version is being purchased, then we can't use that)

I'm absolutely baffled.

[EnterpriseHelp · Accepted solution]

The naming is a bit confusing but it's not too hard to get a handle on it:

• Acrobat DC has two tracks: Classic and Continuous (they are both DC products).
• Tracks names don't have much to do with the licensing method, though Continuous tracks usually uses named user licensing and the  Class tracks usually uses serial numbers. Ultimately, the licensing program you bought into determines this, and the admin guide page you reference is up to date.
• Serial numbers are for one track or the other, so if you have a serial, install the correct track.

I'm not a licensing whiz, but I expect you buy a volume license for the number of seats you need to else buy more licenses.

HTH

[aeroncadin]

Yes, that helps. It's the conclusion I've come to as well.....there are a few places where they make a clear distinction between the tracks by stating DC vs 2017.  But even on the downloads page, under the Adobe DC Header, the link brings you to the Classic track exe

Even tif I go here Adobe products: desktop, web and mobile applications | Adobe  - "DC" is subscription only and "2017" is Perpetual/1-time

[EnterpriseHelp]

I went to your link and I don't see that text or a problem. However, that doesn't mean there isn't any. It's possible some of the marketing materials have errors because when you install the Continuous track, the file and registry paths contains /DC/ and after installing the Classic track, files/registry paths contain /2017/.

That's unfortunate, because people get the product  and track names confused based on "DC" being used in two different contexts.

Just remember:

• DC is the product
• There are two tracks
• Whether you license via serials or named users depends on your licensing program choice first and the track choice second.

If you find any links that have confusing or erroneous content, please forward and I'll report them.