I have CC for teams and in my desktop creative cloud app, some apps say "try" and some say "install." Since I have the CC plan, shouldn't they ALL say "install"?

[CheleyBelly]

I have CC for teams and in my desktop creative cloud app, some apps say "try" and some say "install." Since I have the CC plan, shouldn't they ALL say "install"?

[Atul_Saini]

Michele, here is what you can try:

1. Sign out from Creative Cloud and sign back in.

• https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
• https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

2. CC asking for serial number

• https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

3. CC unexpectedly revert to trial

• https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Please share the results after performing the steps.

[CheleyBelly]

It worked! I just signed out and signed back in in Creative Cloud. Thanks!

[Atul_Saini]

You are welcome!