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I have purchased a team account, but No one from team has login?

New Here ,
Feb 26, 2022 Feb 26, 2022

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I purchased the pro teams subscription.  It says one subscription can add up to 10 team members.

I have had added 3 additional users, and they are showing under the users tab,  but I do not see anyway to send them their login info or how to activate their account.

 

Can someone help me get my team setup?  Thank You!

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Acrobat , Admin console , Teams , Users and groups

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correct answers 1 Correct answer

Adobe Employee , Feb 26, 2022 Feb 26, 2022

Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

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Adobe Employee ,
Feb 26, 2022 Feb 26, 2022

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Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

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