• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

I have purchased a team account, but No one from team has login?

New Here ,
Feb 26, 2022 Feb 26, 2022

Copy link to clipboard

Copied

I purchased the pro teams subscription.  It says one subscription can add up to 10 team members.

I have had added 3 additional users, and they are showing under the users tab,  but I do not see anyway to send them their login info or how to activate their account.

 

Can someone help me get my team setup?  Thank You!

TOPICS
Acrobat , Admin console , How to , Teams , Users and groups

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 26, 2022 Feb 26, 2022

Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

Likes

Translate

Translate
Adobe Employee ,
Feb 26, 2022 Feb 26, 2022

Copy link to clipboard

Copied

LATEST

Hi,

 

Users receive an email invite only when they are assigned a license or role. And, to activate the account, the users need to click the link in this invite.

Here is how you can assign a license to a user:

https://helpx.adobe.com/enterprise/using/assign-licenses-to-teams-users.html

 

And, here is how you can assign a role to a user:

https://helpx.adobe.com/enterprise/using/admin-roles.html

 

Hope this helps!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines