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I've already bought the panel still shows "Buy" instead of "Install"

New Here ,
Dec 14, 2022 Dec 14, 2022

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I've already bought the panel and CCD still shows "Buy" instead of "Install"

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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by panel, do you mean the adobe cc desktop app?

 

if so, start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

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oops, this has just been moved to a forum where a different solution is indicated: contact your plan administrator.

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