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Inquiry Regarding Adobe Creative Cloud Plan for Team Admin

Community Beginner ,
Aug 26, 2024 Aug 26, 2024

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Dear Adobe Support Team,

I need to verify the type of plan my team admin is using for our Adobe Creative Cloud for Teams account. I suspect that the admin may be selling a 1-year plan to team members while actually using a team trial plan. Could you please help me confirm the exact plan that my team admin is added to and provide details on the duration and type of subscription currently in use?

Thank you for your assistance.

( Edited by moderator: please refrain from sharing personal information as this is an open forum accessible to all.)

TOPICS
Licensing , Manage account , Teams

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correct answers 1 Correct answer

Adobe Employee , Sep 09, 2024 Sep 09, 2024

Hi There,

 

Sorry for the delay in response, hope the issue is resolved. However if still need help and you are an admin, you can contact Adobe support directly via 'Support' tab in the Admin Console.  For more details check this link. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

 

Thanks,

AN

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Adobe Employee ,
Sep 09, 2024 Sep 09, 2024

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Hi There,

 

Sorry for the delay in response, hope the issue is resolved. However if still need help and you are an admin, you can contact Adobe support directly via 'Support' tab in the Admin Console.  For more details check this link. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

 

Thanks,

AN

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