Install Download Getting Stuck

[JPJ15]

I am trying to download photoshop on my Macbook Air and it continues to get stuck at 0.6% What is the cause/solution to this? 

[Bani Verma · Accepted solution]

Hi there, 

The following help document has steps to resolve this particular issue: https://helpx.adobe.com/in/download-install/kb/creative-cloud-install-stuck.html, please try the steps shared and let us know if this helps.