Install of adobe Pro DC through Adobe cloud

[RACHEL5CFE]

Hi, 

We have a user who is trying to install adobe dc but he gets the below error. We have tried unistalling everything but its still not working, can someone help?

[SuJoshi · Accepted solution]

Hello,

Could you check if the user is able to install Acrobat using the following link: https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-downloads.html