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Hi, i had this Problem for a long time. i think something about 2 years.
i like to create packages through the admin console. for this i log in and create a new package. i also tried with small packages like ID, Ilu, PS and Acrobat.
The first strange thing is, that after starting the install.pkg in the build folder it took very long until i can hit the button "continue" in the installer window. it´s a brandnew imac 2020 !
so after i can hit the button after 30 seconds or a minute i get "installation failed".
i do not have any idea whats the problem here.
i have this problem with cc2017,18,19,20 and 21.
It´s driving me nuts. i would be very glad if someone can help me.
adobe is not answering on support cases....
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Hello,
We apologize for the inconvenience caused to you.
Kindly share the case number which you have logged with Adobe Support. You can attach the PDApp log from the "~/library/logs" location so that we can check the root cause of the issue.