installation produit licence K12

[Laurent Girard, DDFPT]

Bonjour,

J'ai un compte :Votre administrateur chez LYCEE POLYVALENT JULES ETIENNE MAREY vous a donné accès à la fonctionnalité CCE - Toutes les applications pour K-12 . mais depuis le mois de septembre je n'arrive plus à installer mes licences sur mon nouveau poste. J'ai deconnecter mon ancien poste mais rien y fait.

pouvez vous m'aider SVP.

Cordialement

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[kglad]

open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[SuJoshi]

Please confirm if you have any errors in installing the apps or accessing the license. Any screenshot of the error will help you understand the issue whether it is an installation issue or licensing.