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installation produit licence K12

New Here ,
Jan 17, 2024 Jan 17, 2024

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Bonjour,

J'ai un compte :Votre administrateur chez LYCEE POLYVALENT JULES ETIENNE MAREY vous a donné accès à la fonctionnalité CCE - Toutes les applications pour K-12 . mais depuis le mois de septembre je n'arrive plus à installer mes licences sur mon nouveau poste. J'ai deconnecter mon ancien poste mais rien y fait.

pouvez vous m'aider SVP.

Cordialement

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Jan 17, 2024 Jan 17, 2024

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open the support tab on your admin console > start chat or start case or request expert session. https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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Adobe Employee ,
Jan 19, 2024 Jan 19, 2024

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Please confirm if you have any errors in installing the apps or accessing the license. Any screenshot of the error will help you understand the issue whether it is an installation issue or licensing.

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