Installing Adobe Reader Update & Adobe Pro Update 11.0.11

[IDA-Stephanie]

I currently use an AIP version of Pro XI, when I go to install the .msp for 11.0.11 I get the following error, " The installation source for this product is not available. Verify that the source exists and that you can access it." I have gotten this since update 11.0.0.7, and the only way I can get it to work is to completely uninstall and re-install and it will work fine until the next update releases. Any insight or suggestions...

[Rave]

Hi Stephanie,

11.x and later products do not require uninstalling existing products that were installed via an AIP. Please Update the product as described at http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/gpo.html.

Regards,

Rave

[IDA-Stephanie]

I don't think you understand the problem I am having. I need to install the next update 11.0.11 cause we have to manually install the updates via the .msp since we can't automatically update these systems. I already have 11.0.10 installed. I just want to be able to run the .msp and install the next one. The 11.0.10 was installed via AIP. So are you saying if I use an AIP install that I can't just run the next update and install it on top of the previous update?