Installing Premiere Elements 2021 on 100s of computers

[MJ54]

For years now, I have been able to use the Creative Cloud Packager to build a package for Premiere Elements to install of 100s of computers within a school district....

https://helpx.adobe.com/enterprise/package/help/creative-cloud-packager.html

This has worked out beautifully, no Adobe ID or serial needed during install, it's very automated. Fast forward to 2023, and this install method no longer works on a computer that has other Creative Cloud products (Like Photoshop CC, Actobat CC, Lightroom CC), the installs fails.

What is recommended now to complete these installs? Running the regular Elements setup program, logging into each and every machine with an Adobe ID, and typing in the full serial number? That's insanity, because it also then requests to run an update to 2021.4. There is no installer for that version.

I found a way to serialize the installs...

https://helpx.adobe.com/enterprise/package/help/creative-cloud-packager.html

Serializing seems to allow me to skip loggin in with an Adobe ID and license key, but that update prompt still comes up, and serializing seems to break the ability to install it. It's crazy that there is no downloadable patch for this program, it has to be done through the actual program.

No one from Adobe support seems to understand what the serialization is, nor that Creative Cloud Packager existed. Suggestions on how to make this managable or automated are greatly appreciated.

[kglad]

<moved from download and install >

[Ashish_Harrison]

Hi @MJ54 apologies for the inconvenience, we have moved from the serialized package to the New Generation License type.
Also, previous versions are no longer in support (https://helpx.adobe.com/support/programs/cc-support-policy.html) I recommend you to please create a package from the Admin Console and install/deploy them on the machines.

Thanks!

[MJ54]

Hi and thanks for the reply. That link included is dead, 404 error. I have access to the Admin Console, but all I see in there is the Creative Cloud applications, nothing for Elements. Is it a separate Admin Console, or do I have to attach the licensing we have purchased for Premiere Elements into that existing console?

[Ashish_Harrison · Accepted solution]

Hi @MJ54, apologies seem like the link has ) that's why you're getting error 404. The link is still active - https://helpx.adobe.com/support/programs/cc-support-policy.html

To get the information related to Serialized key, you can log in to https://licensing.adobe.com/ 

Thanks!