Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Installing the entire CC Suite using CCP

New Here ,
Jun 20, 2013 Jun 20, 2013

Hello,

Is there a problem with currently installing the entire CC Suite via a CCP app?

I created an app just fine this morning after the updated yet i've run it three times on my machine and it has failed.

The first time it failed was because CS6 Photoshop was open, this was quickly fixed but then it failed another two times. 

The installation log doesn't give much away as there are warnings all over the place and i can't see a specific app failing....  Prelude CC was the last thing to try and install....

I have various logs but don't want to post a load of them up here as it'd look crazy, any help on this at all or anyone experiencing similar things?

Thanks,

Joe

677
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 21, 2013 Jun 21, 2013

Hi,

Ideally, there should not be any problem in installing CC Apps using creative cloud packager 1.1. Do send in the PDApp.log file of the machine where the install is failing. PDApp.log file is formed in user specific temp location (run %temp%) if you are deploying on a windows machine and in (userName)/Library/Logs if you are a mac user.

Thanks,

Saransh Katariya | Adobe Systems | skatariy@adobe.com

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2013 Jun 21, 2013
LATEST

Hello,

Yes the installer worked today for some reason, i had to remove CS6 though, i'd of hoped the two could just cope alongside each other just whilst i was testing it before deploying to our users.

Not to worry now though, it's installed ok so thanks for the reply!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines