Invite for Muse not being received in email

[Lindsey7x]

Hello,

I am an admin in my account, and have deployed seats successfully for all the other applications, except for Adobe Muse. I have tried multiple times, and while my dashboard says "invitation pending," I have not received an email in which to accept the invite. It is not in my junk mail folder, and as stated before all the other invites have arrived just fine.

[Abhijit_Kr_]

Hi Lindsey7x,

Could you please try to revoke the seat and resend the Invitation to yourself. This should work.

Please let us know if you are still unable to recieve the email.

Regards,

Abhijit

[Lindsey7x]

Hi Abhijit,

I have actually tried that a handful of times and it hasn't helped...

[Abhijit_Kr_]

Hi Lindsey7x,

Could you please try sending the Invitation to your Personal Email ID.

Regards,

Abhijit

[Lindsey7x]

That is what I have been doing...?

[Abhijit_Kr_]

Hi Lindsey7x,

Are all other Users using the same Email domain which you are using. Were they able to recieve invitation, if No, then please check with your Email Administrator to provide exceptions to Adobe URL and IP address.

Please refer to this Link

http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

Please let me know if it helps.

Regards,

Abhijit