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Is it necessary to reinstall after changing license type from Standard to Pro?

Community Beginner ,
Apr 07, 2020 Apr 07, 2020

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I deployed a Standard license to a user, but it turned out that he needed a feature only avalabile in Pro. I purchased the license and changed his license type in the Admin Console. Will this "unlock" the feature for him, or do I need to reinstall the application? 

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Admin console , Licensing , Teams

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correct answers 1 Correct answer

Adobe Employee , Apr 07, 2020 Apr 07, 2020

Hi there, 

 

Yes, reinstallation is required as the product type got changed i.e. Standard is installed, which is a different type of product in the Acrobat family, also, the installation setup is different for both the apps. 

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Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

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Hi there, 

 

Yes, reinstallation is required as the product type got changed i.e. Standard is installed, which is a different type of product in the Acrobat family, also, the installation setup is different for both the apps. 

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines