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Is it possible to migrate users from annual subscription to VIP?

New Here ,
Nov 04, 2022 Nov 04, 2022

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Hi.

As per the subject, I want to migrate our users from an annual subscription to our VIP account, is this possible without the need to delete accounts and re-create them?

I will be deleting the subscription account once all users have migrated.

Thanks.

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Admin console , How to , Licensing , Manage account , Users and groups

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correct answers 1 Correct answer

Community Expert , Nov 05, 2022 Nov 05, 2022

Contact Adobe support via the adminconsole for that. They will assist you in migrating the accounts including the cloud data. If your users do not use the Creative Cloud space (including some features like the libraries), it should be a quite simple task. 

 

https://adminconsole.adobe.com/support

 

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Community Expert ,
Nov 05, 2022 Nov 05, 2022

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Contact Adobe support via the adminconsole for that. They will assist you in migrating the accounts including the cloud data. If your users do not use the Creative Cloud space (including some features like the libraries), it should be a quite simple task. 

 

https://adminconsole.adobe.com/support

 

ABAMBO | Hard- and Software Engineer | Photographer

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