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Is there a way to transition my adobe portfolio website to a new account?

Explorer ,
Dec 10, 2019 Dec 10, 2019

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I am going to be getting a company Adobe account, and I would like to transfer my website to my new Adobe account. How do I accomplish this? 

Thank you for any help!

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Community Expert ,
Dec 10, 2019 Dec 10, 2019

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Portfolio help may be obtained at the links below
https://help.myportfolio.com/hc/en-us
https://portfolio.adobe.com/

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Explorer ,
Dec 10, 2019 Dec 10, 2019

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Thanks a lot John,

Is there anywhere in particular on the help page I should be looking? Taking a quick glance, I don't see anything specific that addresses this conundrum. What options do I have as far as transferring content from one Adobe account to another?

Thanks again!

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Community Expert ,
Dec 11, 2019 Dec 11, 2019

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I suspect you are going to have to talk to a CSR. 

 

I have a similar issue in that I have both a personal ID and a work ID for Adobe. I log in to the forums using the work ID since I'm normally on the forums while at work and that has to be the active login if I also want to be able to do my job.

 

If/when I leave this job, I'm told Adobe can merge the accounts so that I don't "lose" the posts I've made in the forums under the work ID. More than likely they can do something similar for you. Let us know if you need information on how to contact Adobe support.

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Community Expert ,
Dec 11, 2019 Dec 11, 2019

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If the company account is owned by your employer, Adobe's obligation is to the employer, not you.  All work on company account is owned by the firm that pays Adobe.  Keep your personal and work accounts separate. 

 

 

 

 

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Dec 11, 2019 Dec 11, 2019

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I hadn't thought about that wrt to the OP's website. It's a good point and I hadn't thought about that. 

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