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License check

New Here ,
Feb 17, 2023 Feb 17, 2023

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I have been in contact with an Adobe representative via email. She wants to check our licenses and run a script on our network to find the data that are needed. I'm suspicious and would like to be 100% certain that this person is an Adobe representative. The email address is with @license.adobe.com. Any idea of what I should do ? (I tried the chatbot and the hot line)

 

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Enterprise , Licensing

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Community Expert ,
Feb 17, 2023 Feb 17, 2023

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open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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