License issu with Adobe XD

[Valentino5E06]

Hello,

We have a license issu with Creative cloud all apps subscription. All other apps are working accept Adobe XD, the user gets a error message that the license has expired. What could be the issu?

Thanks in advance,

Valentino 

[SuJoshi]

Hello,

Kindly confirm if this is happening with multiple users or a single user is impacted.

[Valentino5E06]

Hello,

It seems to be an isolated problem to one user.

Best regards,

Valentino 

[SuJoshi]

Please confirm if the error is coming when launching the app or using any feature. This might help: https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to...