Licenses

[Pomeroy25075917zb1s]

For some reason I have five licenses. I only need one. How do I reduce the number of licenses I have? I must have enterprise/team version instead of individual.

[John T Smith]

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
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[kglad]

<moved from acct, payment & plan>

[iCharles · Accepted solution]

Hi @Pomeroy25075917zb1s ,

As per the information regarding a Team contract: A license is committed for one year or prorated to the anniversary. Therefore, you must maintain the committed number of licenses until your anniversary date. If you have purchased your Teams membership directly from Adobe.com, you can remove licenses from the Admin Console during the renewal period. I agree with @John T Smith  if you still require a Teams account with a single license, you should contact support.

Hope this helps

Charles