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Loss of behance portfolio when activating educational license profile

New Here ,
Jun 07, 2025 Jun 07, 2025

I am writing to ask for your valuable help in fixing my Behance account. My user was created with my email(Edited by moderator; Email removed, please refrain from sharing your personal information as this is a public forum), for more than 10 years in which I have uploaded different projects throughout my professional career.

Here is the link to my account: https://www.behance.net/renzovargas

The problem comes when today I activated a business/educational account, without fully knowing the consequences, I logged into my account and without knowing that my behance account would be lost, I entered the option “move all files to the business cloud storage”.

Without knowing the consequences of what could happen to my Behance account, which I have not been able to recover, I have already tried several times to log in with the personal and business profile, but I can not log in to my behance account as usual, it appears as if it were a new account completely from 0, this affects me greatly as I had important projects in that account.

That is why I am communicating with you by this means to find a solution to this issue. I remain attentive to your prompt response, I attach screenshots of all the information mentioned.

TOPICS
Admin console , Adobe Applications , Education , Enterprise , Licensing , Manage account , Security , Services and storage
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