Lost Administrator Rights and All Company Licenses Disappeared

[balanced_knight5C17]

Hi Adobe

It seems that in the past week, I have received this email, despite me being the administrator of the company.

It's strange because a payment for the licenses were made yesterday, but when I logged in, I don't see the licenses at all.

I tried to contact Support, but since I'm not the administrator now I can't access customer support directly and have to go through the community board instead.

Please let me know what I should do. Thanks.

[Just Shoot Me]

I moved your post to a better forum.

[Bani Verma · Accepted solution]

Hi there, 

I have sent you a personal message please check and respond. 

Hope this helps.

[Shahadat Manik]

Hi I am also having similar problem as I have received an email reagards to this. Please help.