MacBook Pro will not register and show up under manage my teams

[larryd67524325]

I have a MacBook Pro that has been installed with the adobe products using the Creative Cloud Packager. The MacBook will not show up in the adobe admin console under manage my teams as a managed device. Every couple of weeks the adobe applications will not initiate because they are asking to be registered.  I run the serialization application and it works for a couple of weeks but never see the device in the adobe admin console associated to a VIP device license.

[alisterblack · Accepted solution]

Is this a device license or a Creative Cloud for Teams or Enterprise license?

For device licenses check this document for device management: Manage your Adobe Creative Cloud for education device licenses

For a device license your device needs to be online and if you sign in to the cloud this can de-activate your license.