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Membership

New Here ,
Feb 12, 2025 Feb 12, 2025

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I yesterday cancel my membership. When I receveid back my money?

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Adobe Employee , Feb 13, 2025 Feb 13, 2025

Hi @daile_9731,

Thanks for reaching out. I see that there are a few inactive, canceled individual subscriptions associated with the Adobe ID you used to post this query.

Could you confirm whether the plan you canceled was an individual or team subscription? If possible, please provide the Adobe ID associated with that plan via a personal message. You can refer to this guide on how to send a personal message:
How to Send a Personal Message in the Adobe Community

Refunds depend on the cancellation t

...

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Adobe Employee ,
Feb 13, 2025 Feb 13, 2025

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Hi @daile_9731,

Thanks for reaching out. I see that there are a few inactive, canceled individual subscriptions associated with the Adobe ID you used to post this query.

Could you confirm whether the plan you canceled was an individual or team subscription? If possible, please provide the Adobe ID associated with that plan via a personal message. You can refer to this guide on how to send a personal message:
How to Send a Personal Message in the Adobe Community

Refunds depend on the cancellation timing and subscription type. Most plans are eligible for a full refund if canceled within 14 days of the initial purchase. For more details, please review Adobe’s cancellation policy:
Adobe Subscription Terms & Cancellation Policy

Let me know if you need further assistance.

Regards,
^AN

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