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Migrating Student Files to Pre-existing Personal Account

New Here ,
Aug 10, 2023 Aug 10, 2023

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I was looking to transfer my creative cloud files from my student account to my already-existing personal account. The only instructions I have found forces you to transfer your student files to a brand new personal account, which, in my case, would make my paid personal account useless. I have linked the instructions here: https://helpx.adobe.com/enterprise/using/enable-student-asset-migration.html 

 

If anyone had any success doing this, please share it! Thanks!

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Education , Services and storage , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Aug 11, 2023 Aug 11, 2023

@PuzzledLetterer23859 see this page. https://helpx.adobe.com/enterprise/kb/transfer-assets.html

You will have to manually migrate the assets to your already exising account.

 

@kglad Using the migration tool is the issue at hand. 

https://helpx.adobe.com/enterprise/using/migrate-student-assets.html

It states "When you sign in to the Student Asset Migration portal and start the migration process, you are prompted to sign up for a new personal account. Once your account is verified, you can automa

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Community Expert ,
Aug 10, 2023 Aug 10, 2023

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it shouldn't matter whether your personal account is new or not.

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New Here ,
Aug 10, 2023 Aug 10, 2023

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Yes, I cannot transfer the files to my existing personal account, it prompts me to make a completely new account

 

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Community Expert ,
Aug 11, 2023 Aug 11, 2023

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@PuzzledLetterer23859 see this page. https://helpx.adobe.com/enterprise/kb/transfer-assets.html

You will have to manually migrate the assets to your already exising account.

 

@kglad Using the migration tool is the issue at hand. 

https://helpx.adobe.com/enterprise/using/migrate-student-assets.html

It states "When you sign in to the Student Asset Migration portal and start the migration process, you are prompted to sign up for a new personal account. Once your account is verified, you can automatically transfer your assets into this account."

 

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