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Mise à jour CB impossible

New Here ,
Sep 15, 2022 Sep 15, 2022

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Bonjour,
Nous possédons un abonnement créative 3 licences et la CB est périmée. Depuis nous n’arrivons plus à mettre à jour les informations.
Nous avons tenté avec plusieurs CB en vains ...
Depuis plusieurs mois, nous n'avons plus accès aux produits adobe.
Le service technique est injoignable, que doit-on faire ?
Merci pour votre aide.

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correct answers 1 Correct answer

Adobe Employee , Sep 16, 2022 Sep 16, 2022

Hi @JackJS ,

 

Have you tried the steps mentioned in the following helpx article?

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Community Expert ,
Sep 15, 2022 Sep 15, 2022

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<moved from account, payment &plan>

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Adobe Employee ,
Sep 16, 2022 Sep 16, 2022

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Hi @JackJS ,

 

Have you tried the steps mentioned in the following helpx article?

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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Comment : Le support technique est injoignable ? Vous avez bien essayé de joindre le support via l'adminconsole ?

ABAMBO | Hard- and Software Engineer | Photographer

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