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Missing "Adobe Software Distribution Request"

New Here ,
Oct 20, 2016 Oct 20, 2016

I have tried to make a "Adobe Runtimes / Reader Distribution License Agreement" (twice) - https://distribute.adobe.com/mmform/index.cfm?name=distribution_form&pv=fp

But I don't got any mail "Adobe Software Distribution Request - TrackID:xxxxxx-xxxxxxxx" - where I can download the software I want to distribute in our company. What is wrong ?

Regards Johny

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Adobe Employee ,
Oct 20, 2016 Oct 20, 2016
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Adobe Employee ,
Oct 20, 2016 Oct 20, 2016

Hi johnyn62134682 ,

Would you please confirm, were you logged in with the same email id which you have on Adobe forums while applying for the license agreement? 

Regards,

Tariq Ahmad.

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New Here ,
Nov 10, 2016 Nov 10, 2016

I work for a large company and was able to sign up for the distribution license last year, but this year it died and I signed up for a distribution again but never got a response.

I tried again and again to get a response from adobe, i even tried other email accounts, but I never received a license to distribute software... I don't know what's going on over there, but the longer we wait the more zero-days are found in adobe's software and we cannot patch anything... still waiting 2 months later without response from adobe.

I even tried calling the helpline, but they told me that it is "free software" and we cannot help.

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Adobe Employee ,
Nov 10, 2016 Nov 10, 2016

Hello,

Would you help me with the email id, using which you have requested for distribution License.

Please send me the email id via private message: How Do I Send Private Message

Regards,

Tariq Dar.

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New Here ,
Jan 19, 2017 Jan 19, 2017

Hi Tariq,  I have the same problem as the user above.  I have applied for the Adobe Reader and Runtime Software Distribution License twice, and have received nothing back.  I work for a large companies that really needs this.   Would you please help me? 

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Adobe Employee ,
Jan 20, 2017 Jan 20, 2017
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Hi heidib84585032, 

If you may have submitted the request using Gmail, yahoo email id but not with your enterprise domain email id.

Mostly likely the request would be denied.

But if you have used your domain id. Then i would request you to submit it again and share the email id with me using private message: How Do I Send Private Message  . I will get it checked then.

-Tariq Dar

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