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My Adobe is in Italian needs to be English

New Here ,
Aug 17, 2021 Aug 17, 2021

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Had to purchase new HP Laptop, my old one died...

I have an Adobe subscription and I need to move it to my new laptop. Is this an issue?

 

I am having an odd problem, I am in the Boston, MA area and when I sign in to my Adobe account everything is in Italian??  No idea why, I do not speak Italian although I do enjoy the food.

 

Any advice?


much thanks

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Manage account , Troubleshooting

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Adobe Employee ,
Aug 17, 2021 Aug 17, 2021

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You can install your apps and your new computer. You'll need to deactivate your older device though. But it's easy enough. This page should have all the answers you might need. https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html

 

For the Italian language settings, is this on the adobe.com websites or is this on the apps. It could be a browser issue. You'll see a small "Change Region" option in the footer. Update it once and it should hold. Also check the Regional Settings for Windows in your laptop. There may be something there which these sites are picking up.

 

You can also set your preferred langage in your accoutn profile: https://account.adobe.com/profile

 

Finally when you are ready to download and install apps, in the Creative Cloud Desktop app, check your preferences to ensure that you'll install the apps in your preferred language.

VikrantRai_0-1629236569079.png

 

Hope this helps.

PS: I love italian food too 🙂

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