Copy link to clipboard
Copied
My personal CC # changed.
I updated it in your system on November 30th.
I have five notices now of failed payments.
The payment is in "preauthorization" mode with my bank - the hold expires on Friday.
Now, when I log into my Adobe account, there are no orders, no invoices, no activated devices.
I have already made four payments.
It looks like you placed my account into an "Enterprise Plan."
I'm just a teacher with one account. We don't use an Enterprise Plan in our school district.
Please advise ASAP. Thanks!
Have something to add?