My Products are not shown in my adobe account

[Sathish37076639e8ze]

Our company IT team has recently formatted my system for system issue, After that When I login my adobe account My products were unavailable. It shows Administrator not assigned any products. I'm only using the account and I'm the admin also. Please help me, How can I resolve the issue.

[John T Smith]

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Account forum

[kglad]

contact your admin.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from account, payment & plan">

[SuJoshi · Accepted solution]

Hi @Sathish37076639e8ze 

I checked the account you have used to post the issue and was unable to find it under the Admin list, and there are no products/licenses associated. Kindly contact the internal IT team for further assistance.