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My Products are not shown in my adobe account

New Here ,
Jun 26, 2024 Jun 26, 2024

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Our company IT team has recently formatted my system for system issue, After that When I login my adobe account My products were unavailable. It shows Administrator not assigned any products. I'm only using the account and I'm the admin also. Please help me, How can I resolve the issue.

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New Here ,
Jun 26, 2024 Jun 26, 2024

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Community Expert ,
Jun 26, 2024 Jun 26, 2024

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You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Account forum

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Community Expert ,
Jun 26, 2024 Jun 26, 2024

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contact your admin.

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Community Expert ,
Jun 26, 2024 Jun 26, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from account, payment & plan">

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Adobe Employee ,
Jun 27, 2024 Jun 27, 2024

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Hi @Sathish37076639e8ze 

I checked the account you have used to post the issue and was unable to find it under the Admin list, and there are no products/licenses associated. Kindly contact the internal IT team for further assistance.  

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